{"id":131,"date":"2025-01-26T15:44:46","date_gmt":"2025-01-26T14:44:46","guid":{"rendered":"http:\/\/restoretech.fr\/?page_id=131"},"modified":"2025-01-26T15:49:08","modified_gmt":"2025-01-26T14:49:08","slug":"modalite-sav-et-suivi-de-reclamation","status":"publish","type":"page","link":"https:\/\/restoretech.fr\/index.php\/modalite-sav-et-suivi-de-reclamation\/","title":{"rendered":"Modalit\u00e9 SAV et suivi de r\u00e9clamation"},"content":{"rendered":"\t\t
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Modalit\u00e9s de Traitement SAV et Suivi des R\u00e9clamations\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Chez RESTORETECH<\/strong>, la satisfaction de nos clients est notre priorit\u00e9.
Voici les \u00e9tapes du processus de gestion des demandes SAV et des r\u00e9clamations\/suggestions :<\/p>\n


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Prise de Contact\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • T\u00e9l\u00e9phone<\/strong> : 06 69 65 95 92<\/li>
  • Email<\/strong> : contact.restoretech@gmail.com<\/li>
  • Formulaire en ligne<\/strong>\u00a0sur notre site.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Diagnostic Initial et Enregistrement\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • R\u00e9paration<\/strong>\u00a0: Diagnostic de l’appareil et devis envoy\u00e9.<\/li>
    • R\u00e9clamation\/Suggestion<\/strong>\u00a0: Accus\u00e9 de r\u00e9ception sous 24h.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Traitement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      • R\u00e9paration<\/span>\u00a0: D\u00e9lai moyen de 3 \u00e0 5 jours.<\/li>
      • R\u00e9clamation<\/span>\u00a0: R\u00e9ponse sous 48h.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Suivi et communication<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        • Notifications r\u00e9guli\u00e8res via email\/SMS.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Finalisation et Satisfaction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          • R\u00e9paration<\/strong>\u00a0: Test de l’appareil et renvoi s\u00e9curis\u00e9.<\/li>
          • R\u00e9clamation\/Suggestion<\/strong>\u00a0: Suivi personnalis\u00e9.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            Garantie et Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            • Garantie<\/strong>\u00a0: 6 mois sur les pi\u00e8ces et la main-d\u2019\u0153uvre.<\/li>
            • Support client toujours disponible.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

              Modalit\u00e9s de Traitement SAV et Suivi des R\u00e9clamations Chez RESTORETECH, la satisfaction de nos clients est notre priorit\u00e9.Voici les \u00e9tapes du processus de gestion des demandes SAV et des r\u00e9clamations\/suggestions : Prise de Contact T\u00e9l\u00e9phone : 06 69 65 95 92 Email : contact.restoretech@gmail.com Formulaire en ligne\u00a0sur notre site. Diagnostic Initial et Enregistrement R\u00e9paration\u00a0: Diagnostic […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-131","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/restoretech.fr\/index.php\/wp-json\/wp\/v2\/pages\/131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/restoretech.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/restoretech.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/restoretech.fr\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/restoretech.fr\/index.php\/wp-json\/wp\/v2\/comments?post=131"}],"version-history":[{"count":7,"href":"https:\/\/restoretech.fr\/index.php\/wp-json\/wp\/v2\/pages\/131\/revisions"}],"predecessor-version":[{"id":148,"href":"https:\/\/restoretech.fr\/index.php\/wp-json\/wp\/v2\/pages\/131\/revisions\/148"}],"wp:attachment":[{"href":"https:\/\/restoretech.fr\/index.php\/wp-json\/wp\/v2\/media?parent=131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}